Tag Archives: change management

Mapping for Change

Over the last few years I have been working with colleagues (Donna Lanclos and David White) on the Visitor and Residents process. These resources are now available and ready to use, with this post, Donna’s and Dave’s adding some of the the context. Visitor and Resident as a continuum of observed behaviours works well; and […] Read more

Leading Change in Libraries: A keynote for UXLibs 2

We all have experience of change initiatives at one level or another. After being involved in more than 200 change projects across the higher education sector, and working with senior staff at more than 60 universities, this keynote was trying to communicate some general principles around leading change. A lot of people helped me in […] Read more

Approaches to supporting change

It’s always nice when lots of things you’re working on come together, and I had a day like that today at the Jisc Learning and Teaching Experts group. Changing the learning landscape, digital literacies, and students as change agents were all on the agenda: all interesting areas in their own right, and particularly so once … Read more