UXLibs II was my first time engaging with this particular library audience. From the outset (as far back as being asked to do the closing keynote) I got the impression it was going to be a different kind of event. But I wasn’t prepared for the sheer level of enthusiasm and engagement with everything about […]
Last week I was preparing my keynote for the second UXLibs conference in Manchester, in June. The UXLibs approach is to use ethnographic, usability and human-centred design research approaches to gather invaluable behavioural and attitudinal user information, to inform the work of libraries and beyond. It’s a privilege to be invited to speak to this […]