Robin De Rosa tweeted out a link to an article, and her comment tells you all you need to know about the article. But, as […]
Tag: ethnography
This post is Co-Authored with Dave Cormier The importance of storytelling in organisational change is sometimes overlooked, this post, and especially today, is written with Andrew Asher and Donna Lanclos in mind, who capture the stories in and around libraries to enhance the student experience. In 2016 the predictive and explanatory power of analytics have […]
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Reflecting on UXLibs 2
UXLibs II was my first time engaging with this particular library audience. From the outset (as far back as being asked to do the closing keynote) I got the impression it was going to be a different kind of event. But I wasn’t prepared for the sheer level of enthusiasm and engagement with everything about […]