Category: CrossCountry Trains

Categories
#NGDLE behaviour CrossCountry Trains Digital capability Next Generation Digital Learning Environments Social Media Technology Enhanced Learning VLEs

Of fiendish patches, and absent developers. An update to the previous post.

Last week I wrote a short story “Next Gen DLEs and Coach C on 15:11 from Cheltenham”. It recounted my struggles with the Crosscountry Trains on-board booking system, and  documented a series of failures and usability errors, both online and face-to-face. When I tweeted it, and cc’d @crosscountryUK for comment – they did kindly get […]

Categories
#NGDLE behaviour CrossCountry Trains Digital capability Next Generation Digital Learning Environments Social Media Technology Enhanced Learning VLEs

Next Gen DLEs and Coach C on 15:11 from Cheltenham

Bear with me. This story starts with a journey. 25th April 2017, 14:30: Bristol. It was a Tuesday. I was heading home from a meeting. There is a Train Service provider in the UK called CrossCountry Trains. They have a fleet of trains with LCD seat reservations. The seat reservation system downloads all the reservations […]