In September a call for submissions appeared on the SEDA list that was a little different. To quote Kieran Fenby-Hulse The Doctoral College and Centre for Research Capability and Development will be holding a one day Conference happening on Friday 19th January 2018. Our Call for Something is currently open and closes on 12th November. […] Read more
It might be the time of year, or it might be that there are some interesting job appearing in the sector, but whatever the reason, my inbox is full of Linkedin requests, and no small amount of requests for the writing of linkedIn recommendations. In addition, I noticed that some institutions and organisations have reverted […] Read more
Last week I wrote a short story “Next Gen DLEs and Coach C on 15:11 from Cheltenham”. It recounted my struggles with the Crosscountry Trains on-board booking system, and documented a series of failures and usability errors, both online and face-to-face. When I tweeted it, and cc’d @crosscountryUK for comment – they did kindly get […] Read more
Bear with me. This story starts with a journey. 25th April 2017, 14:30: Bristol. It was a Tuesday. I was heading home from a meeting. There is a Train Service provider in the UK called CrossCountry Trains. They have a fleet of trains with LCD seat reservations. The seat reservation system downloads all the reservations […] Read more
Recently we held a really fun day of internal talks around a variety of issues. I chose to build on the metaphor that Amber Thomas first suggested around “cats and dead birds”. I have used this before in workshops, but I wanted to build on it, and with limited time available (max 10 minutes) this […] Read more
I have done two keynotes recently where I have been asked to talk about the future, to look ahead at the horizon and suggest what it might look like when we reach it. Quite frankly, I would be an idiot to try and do that beyond what we know already, and even more so if […] Read more
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